Patient Access Specialist — Compassionate Scheduling & Verification

MHM Support Services; Town of Springfield (WI); On-site; USD 36,000 - 60,000; Full time

Job summary

Mercy is seeking a Patient Access Representative to be the first point of contact for patients, handling scheduling, registration, insurance verification, pre-certification and financial clearance. The role requires attention to detail and mastery of patient data entry, while upholding Mercy Service Standards and mission.

The ideal candidate has 1–3 years of clerical and customer service experience, familiarity with medical terminology and insurance plans, and a High School diploma (some college

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Assist patients with scheduling, registration, benefit verification, pre-certification and financial clearance.
• Ensure accurate patient data is collected and entered into the patient record.
• Maintain knowledge of insurance carriers, Medicare guidelines and accreditation requirements.
• Communicate effectively with patients, physicians, clinical and non-clinical staff and insurance companies.

Skills

Communication skills

Telephone etiquette

Interpersonal skills

Attention to detail

Medical terminology

Education

High School diploma

Some college helpful

Job description

Mercy is seeking a Patient Access Representative to be the first point of contact for patients, handling scheduling, registration, insurance verification, pre-certification and financial clearance. The role requires attention to detail and mastery of patient data entry, while upholding Mercy Service Standards and mission.

The ideal candidate has 1–3 years of clerical and customer service experience, familiarity with medical terminology and insurance plans, and a High School diploma (some college