Patient Access Specialist: Scheduling & Verification

MHM Support Services; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

PTO and tuition assistance

Retirement plan with match

Job summary

Mercy is seeking a Patient Access Representative to be the first point of contact for patients, ensuring excellent service and accurate data entry. Responsibilities include scheduling, registration, benefit verification, pre-certification, and financial clearance.

The role requires attention to detail and knowledge of insurance guidelines, with 1–3 years of clerical experience and a HS diploma as baseline qualifications.

Qualifications

• 1-3 years clerical experience and customer service preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate patient entrance into Mercy facilities including scheduling, registration, and pre-certification.
• Verify benefits and secure financial clearance, including pre-visit collections.
• Collect and enter accurate patient data into the system.
• Maintain knowledge of insurance carriers, Medicare guidelines, and accreditation standards.

Skills

Communication

Customer service

Attention to detail

Organizational skills

Stress management

Computer skills

10-key calculator

Education

High School Diploma

Some college

Job description

Mercy is seeking a Patient Access Representative to be the first point of contact for patients, ensuring excellent service and accurate data entry. Responsibilities include scheduling, registration, benefit verification, pre-certification, and financial clearance.

The role requires attention to detail and knowledge of insurance guidelines, with 1–3 years of clerical experience and a HS diploma as baseline qualifications.