Weekend Overnight Concierge: Craft Guest Experiences

Bozzuto; Miami (FL); On-site; USD 29,000 - 30,000; Part time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is hiring a Weekend Overnight Concierge in Miami, FL. You will greet residents and prospects, create a welcoming first impression, and build ongoing positive relationships.

The role involves event planning, brand loyalty, social media engagement and meticulous front desk organization. The position requires 2+ years in hospitality or related fields, strong communication, a professional appearance, and comfort with various software.

Qualifications

• 2+ years' experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer's needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Communication skills

Professional appearance

Attention to detail

Customer service mindset

Physical capability

Tech proficiency

Tools

Various software & apps

Job description

Bozzuto is hiring a Weekend Overnight Concierge in Miami, FL. You will greet residents and prospects, create a welcoming first impression, and build ongoing positive relationships.

The role involves event planning, brand loyalty, social media engagement and meticulous front desk organization. The position requires 2+ years in hospitality or related fields, strong communication, a professional appearance, and comfort with various software.