Evening Concierge - Craft Welcoming Community & Events

bozzuto; Miami (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid leave

401(k) with company match

Tuition reimbursement

Diversity and growth culture

Job summary

Bozzuto in Miami is hiring a Resident Concierge/Evening Concierge to welcome residents and prospects with warmth, build strong relationships, and create stellar first impressions. You’ll manage front desk operations, assist residents with needs, and keep logs, packages, and spaces organized.

We offer bonus opportunities and a comprehensive benefits package including health, retirement plans, paid time off, tuition reimbursement, and a culture that values diversity and growth.

Qualifications

• 2+ years of experience in hospitality, retail, travel or hotel environments.
• Outstanding written and verbal communication skills.
• Sharp professional appearance and customer-focused demeanor.
• Competent with various software, apps and computer programs.
• Eye for detail and ability to anticipate customer needs.
• Ability to lift up to 25 pounds, as packages are common during holidays.

Responsibilities

• Greet residents and prospects, creating stellar first impressions and building relationships.
• Schedule and cover the front desk with a focus on timely assistance and care.
• Plan and execute events to engage residents and foster community.
• Maintain organized front desk logs, package rooms, club room reservations and freight elevators.
• Encourage positive reviews and social media engagement.
• Work weekends or evenings as shifts require.

Skills

Hospitality experience

Excellent communication

Professional appearance

Computer software proficiency

Attention to detail

Customer-focused mentality

Ability to lift 25 pounds

Tools

Front desk software

Job description

Bozzuto in Miami is hiring a Resident Concierge/Evening Concierge to welcome residents and prospects with warmth, build strong relationships, and create stellar first impressions. You’ll manage front desk operations, assist residents with needs, and keep logs, packages, and spaces organized.

We offer bonus opportunities and a comprehensive benefits package including health, retirement plans, paid time off, tuition reimbursement, and a culture that values diversity and growth.