Overnight Front Desk Concierge: Community Builder

Bozzuto - Part-Time Roles; Miami (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellness benefits

Paid leave

Retirement planning

Tuition reimbursement

A place you belong

Job summary

Bozzuto is seeking an Overnight Front Desk Concierge in Miami, FL to greet residents and prospects, create a welcoming first impression, and build ongoing relationships. You’ll know residents by name, manage packages, and support events to foster community.

The role includes weekend/evening variations, a 25-pound lift requirement, and a focus on engaging residents both in person and on social media. Competitive pay and benefits are provided.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds.

Responsibilities

• Schedule of Monday - Friday 11pm-7am.
• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Communication skills

Professional appearance

Software proficiency

Attention to detail

Customer focus

Physical ability

Tools

Hospitality software

Job description

Bozzuto is seeking an Overnight Front Desk Concierge in Miami, FL to greet residents and prospects, create a welcoming first impression, and build ongoing relationships. You’ll know residents by name, manage packages, and support events to foster community.

The role includes weekend/evening variations, a 25-pound lift requirement, and a focus on engaging residents both in person and on social media. Competitive pay and benefits are provided.