Evening Resident Concierge - Build Community & Host Events

Bozzuto - Part-Time Roles; Miami (FL); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

Health benefits

Paid time off

401k matching

Tuition reimbursement

Inclusive culture

Job summary

Bozzuto in Miami, FL is seeking a Part-Time Resident Concierge to create exceptional first impressions and nurture ongoing relationships with residents and prospects. The Evening Concierge will manage scheduling, assist with issues, plan events, and boost community engagement while ensuring a consistently positive experience.

Ideal candidates have 2+ years in hospitality or related fields, strong communication, and a polished appearance.

Qualifications

• 2+ years' experience in hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer's needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds.

Responsibilities

• Schedule of Monday - Friday 3pm - 11pm.
• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning and executing meaningful events to engage residents.
• Building brand loyalty by ensuring a positive experience and well-kept community.
• Generating awareness and excitement via social media.
• Encouraging customers to write reviews on social networks.
• Organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Customer service

Communication skills

Attention to detail

Professional appearance

Physical capability

Job description

Bozzuto in Miami, FL is seeking a Part-Time Resident Concierge to create exceptional first impressions and nurture ongoing relationships with residents and prospects. The Evening Concierge will manage scheduling, assist with issues, plan events, and boost community engagement while ensuring a consistently positive experience.

Ideal candidates have 2+ years in hospitality or related fields, strong communication, and a polished appearance.