Weekend Evening Concierge: Create Warm Resident Experience

Bozzuto; Washington (District of Columbia); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is seeking a Weekend Evening Concierge to greet residents and prospects, build lasting relationships, and deliver outstanding experiences in our community. You will manage front desk operations, assist with events, and help create a welcoming environment for residents and visitors alike.

The role requires hospitality experience, strong communication skills, and a polished appearance. You will also handle social media engagement and coordinate with the team on weekend shifts.

Qualifications

• 2+ years of experience in hospitality, retail, travel, or hotel environments.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and anticipating customer needs.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Communication skills

Professional appearance

Tech savvy

Customer focus

Job description

Bozzuto is seeking a Weekend Evening Concierge to greet residents and prospects, build lasting relationships, and deliver outstanding experiences in our community. You will manage front desk operations, assist with events, and help create a welcoming environment for residents and visitors alike.

The role requires hospitality experience, strong communication skills, and a polished appearance. You will also handle social media engagement and coordinate with the team on weekend shifts.