Overnight Front Desk Concierge — Community & Events

Bozzuto; Miami, Northern (FL, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off

401k with company match

Tuition reimbursement

A place you belong

Job summary

Bozzuto seeks an Overnight Front Desk Concierge to be the first point of contact for residents and prospects, delivering warm, personal service and creating a welcoming, home-like atmosphere. You’ll manage evening and night operations, greet visitors and coordinate with onsite teams.

This role emphasizes hospitality, event support, brand loyalty, social engagement, and careful handling of packages. It requires 2+ years in hospitality or related settings, strong communication, neat appearance,

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.

Responsibilities

• Schedule of Monday - Friday 11pm-7am.
• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Outstanding communication

Professional appearance

Software proficiency

Attention to detail

Teamwork and customer focus

Lifting up to 25 pounds

Tools

Various software/apps

Job description

Bozzuto seeks an Overnight Front Desk Concierge to be the first point of contact for residents and prospects, delivering warm, personal service and creating a welcoming, home-like atmosphere. You’ll manage evening and night operations, greet visitors and coordinate with onsite teams.

This role emphasizes hospitality, event support, brand loyalty, social engagement, and careful handling of packages. It requires 2+ years in hospitality or related settings, strong communication, neat appearance,