Weekend Daytime Concierge: Craft Resident Experiences

bozzuto; Arlington (VA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Tuition reimbursement

Career growth

Job summary

Bozzuto is seeking a Weekend Daytime Concierge (Saturday-Sunday, 7AM-3PM) to be the first point of contact for prospects and residents, creating stellar first impressions and building ongoing relationships. You’ll personalize interactions and know residents’ names and preferences, including four-legged ones.

You will solve problems, plan events, foster a sense of community, generate awareness on social media, and help maintain a well-organized front desk, with weekend or evening shifts as

Qualifications

• 2+ years' experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer's needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Customer service

Communication

Professional appearance

Tech savvy

Attention to detail

Physical ability

Job description

Bozzuto is seeking a Weekend Daytime Concierge (Saturday-Sunday, 7AM-3PM) to be the first point of contact for prospects and residents, creating stellar first impressions and building ongoing relationships. You’ll personalize interactions and know residents’ names and preferences, including four-legged ones.

You will solve problems, plan events, foster a sense of community, generate awareness on social media, and help maintain a well-organized front desk, with weekend or evening shifts as