Weekend-Only Alterations CSR: Five-Star Service Pro

David's Bridal; El Paso (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Rewarding environment

Team bonus

Dayforce Wallet – Get Paid Early!

Generous team member discount

Vision care

401K program

Job summary

David’s Bridal is seeking an Alterations Customer Service Representative to deliver an exceptional consumer experience in-store. You will greet customers, schedule appointments, answer questions about alterations, and partner with the Alterations team to ensure garments are prepared and ready for pickup.

The role emphasizes friendly service, problem solving, and maintaining high store standards while promoting alterations services and related products.

Qualifications

• Welcomes customers with genuine enthusiasm and clear communication.
• Manages customer flow to deliver five-star service.
• Understands alterations process and product offerings.

Responsibilities

• Greet and assist customers in person, over the phone, and via chat.

Skills

Welcoming customers

Five-star customer experience

Clear communication

Problem solving

Time management

Education

High school diploma or equivalent

1–2 years retail experience in apparel

Prior sewing experience helpful

Tools

POS system

Job description

David’s Bridal is seeking an Alterations Customer Service Representative to deliver an exceptional consumer experience in-store. You will greet customers, schedule appointments, answer questions about alterations, and partner with the Alterations team to ensure garments are prepared and ready for pickup.

The role emphasizes friendly service, problem solving, and maintaining high store standards while promoting alterations services and related products.