Weekend Alterations CSR — Five-Star Service

David's Bridal; Louisiana; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Generous Team Member Discount After 1-

Dayforce Wallet – Get Paid Early!

Health/Dental/Vision Insurance

401K Program

Paid Vacation, Sick Days & Holidays

Pet Benefits

Job summary

David’s Bridal is seeking an Alterations Customer Service Representative (CSR) to support the Alterations department. You will welcome and assist customers, schedule appointments, answer phones, press garments, and ensure items are ready for pickup.

You report to the Store Manager and contribute to a five-star service experience for every guest. This full-time role may require minimal weekday hours with weekends, includes a $400 referral bonus, competitive hourly pay, and perks like Dayforce

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of retail apparel experience preferred.
• Sewing experience is helpful for alterations tasks.
• Experience with computerized POS systems is preferred.

Responsibilities

• Welcome customers with friendly enthusiasm in person, over the phone, or online chats.
• Manage customer flow to deliver a five-star service experience using all systems.
• Assist with appointments, alterations, pressing garments, and pickups.
• Contribute to store goals by maintaining room standards and accuracy in transactions.

Skills

Customer service

Phone skills

Problem solving

Multitasking

Education

High school diploma or equivalent

1-2 years retail apparel experience

Sewing experience helpful

POs system experience

Job description

David’s Bridal is seeking an Alterations Customer Service Representative (CSR) to support the Alterations department. You will welcome and assist customers, schedule appointments, answer phones, press garments, and ensure items are ready for pickup.

You report to the Store Manager and contribute to a five-star service experience for every guest. This full-time role may require minimal weekday hours with weekends, includes a $400 referral bonus, competitive hourly pay, and perks like Dayforce