Weekend Alterations CSR — 5-Star Service & Perks

David's Bridal, Inc.; Clive (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Team bonus

Get Paid Early!

Employee discounts

Job summary

David’s Bridal is seeking an Alterations Customer Service Representative to greet customers, schedule appointments, and assist with alterations while delivering a high-level shopping experience. The role supports the Alterations department and interfaces with customers in person, over the phone, and via chat.

Responsibilities include processing transactions, promoting services, and maintaining store standards. Part-time benefits and the potential for early pay are offered.

Qualifications

• High school diploma or equivalent.
• 1–2 years prior retail experience in apparel or specialty store.
• Prior sewing experience is helpful.
• Prior experience with computerized POS system.

Responsibilities

• Welcome customers with enthusiasm over the phone, chats, and in person.
• Manage customer flow using systems to deliver five-star service.
• Assist with alterations-related tasks and promote services.
• Provide an exceptional service experience to multiple customers at once.
• Communicate how alterations can enhance the dress for events.

Skills

Customer service

Retail experience

POS systems

Education

High school diploma or equivalent

Prior sewing experience helpful

Tools

Computer POS system

Job description

David’s Bridal is seeking an Alterations Customer Service Representative to greet customers, schedule appointments, and assist with alterations while delivering a high-level shopping experience. The role supports the Alterations department and interfaces with customers in person, over the phone, and via chat.

Responsibilities include processing transactions, promoting services, and maintaining store standards. Part-time benefits and the potential for early pay are offered.