Weekend Front Desk Pro — Guest Services

Vision Hospitality Group, Inc.; Wilmington (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

401(k) and matching

Stay Discounts

Job summary

Vision Hospitality Group LLC in Wilmington, NC seeks a Guest Services / Front Desk Representative who can work weekends. This role delivers outstanding guest service, handles check-in/check-out, and acts as the information hub for guests and staff.

We value teamwork, high standards, and a proactive, friendly attitude. The successful candidate will manage PBX/phone systems, reservations, and basic administrative tasks while upholding our culture of service and hospitality.

Qualifications

• Experience in hospitality or front desk roles preferred.
• Ability to work weekends and flexible shifts.
• Strong communication and interpersonal skills.

Responsibilities

• Handle guest check-in and check-out efficiently.
• Respond to guest requests with urgency and courtesy.
• Maintain knowledge of local area and hotel services.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.

Skills

Customer service

Guest relations

Telephone skills

Team player

Education

High school diploma or equivalent

Tools

PBX phone system

PMS reservation systems

Job description

Vision Hospitality Group LLC in Wilmington, NC seeks a Guest Services / Front Desk Representative who can work weekends. This role delivers outstanding guest service, handles check-in/check-out, and acts as the information hub for guests and staff.

We value teamwork, high standards, and a proactive, friendly attitude. The successful candidate will manage PBX/phone systems, reservations, and basic administrative tasks while upholding our culture of service and hospitality.