Weekend Guest Services Associate (Front Desk)

Newport Hospitality Group, Inc; Malvern (Chester County); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K retirement plan

DailyPay

Hotel room rates

Job summary

Newport Hospitality Group, Inc. is seeking a Guest Service Representative to warmly welcome guests, handle check-ins/outs, and provide information about the local area.

The role emphasizes efficient, courteous service across front desk operations to help guests enjoy a memorable stay. The ideal candidate demonstrates strong communication and interpersonal skills, attention to detail, and thrives in a fast-paced environment.

Qualifications

• Excellent customer service skills.
• Strong communication and interpersonal abilities.
• Attention to detail and problem-solving skills.
• Ability to work in a fast-paced environment.
• Previous experience in a customer-facing role is a plus.

Responsibilities

• Check guests in and out of the property.
• Handle guest inquiries and provide information about the local area.
• Assist with resolving guest complaints and issues.
• Process payments and maintain accurate records.
• Collaborate with other team members to ensure guest satisfaction.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Problem-solving

Job description

Newport Hospitality Group, Inc. is seeking a Guest Service Representative to warmly welcome guests, handle check-ins/outs, and provide information about the local area.

The role emphasizes efficient, courteous service across front desk operations to help guests enjoy a memorable stay. The ideal candidate demonstrates strong communication and interpersonal skills, attention to detail, and thrives in a fast-paced environment.