Front Desk & Guest Services Agent (Part-Time, Evenings)

Summit Hospitality Group, Ltd.; Wilmington (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Summit Hospitality Group LTD is seeking a Front Desk Agent in Wilmington, NC. The part-time role handles check-in/check-out, guest questions, and local recommendations while upholding brand standards for Marriott, Hyatt, and Hilton.

The position requires a 30-40 hour week if full-time or 8-29 hours if part-time, with weekends and evenings, and occasional night audit coverage. Strong communication and hotel experience are essential, with bartending/food service duties possible.

Qualifications

• Front desk or guest services experience preferred at major brands.
• Strong written and verbal communication skills.
• Ability to lead by example and remain professional under pressure.
• Experience with hotel computer systems for reservations and reporting.

Responsibilities

• Check-in and check-out guests, greet promptly and courteously.
• Provide information on local attractions and dining options.
• Maintain lobby area, restock materials, and ensure safety policies.
• Support breakfast and events when available and handle guest inquiries.

Skills

Front Desk experience

Excellent communication

Leadership

Hotel computer operations

Weekend shifts

Education

High School Diploma or GED

Tools

Hotel reservations system

Job description

Summit Hospitality Group LTD is seeking a Front Desk Agent in Wilmington, NC. The part-time role handles check-in/check-out, guest questions, and local recommendations while upholding brand standards for Marriott, Hyatt, and Hilton.

The position requires a 30-40 hour week if full-time or 8-29 hours if part-time, with weekends and evenings, and occasional night audit coverage. Strong communication and hotel experience are essential, with bartending/food service duties possible.