Weekend Front Desk Guest Experience Ambassador

Coury Hospitality; Kansas City (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Coury Hospitality is seeking a Front Office staffer to warmly greet guests, manage registrations, and promote hotel services. You will communicate clearly with guests and teams, handle check-in and check-out efficiently, and assist with inquiries in a fast-paced environment.

Qualifications include strong customer-service experience, English proficiency, and basic cashier skills. The role requires presenting a professional appearance and maintaining guest confidentiality.

Qualifications

• Ability to clearly and pleasantly communicate in English with guests, management and staff.
• Strong customer-relations skills with a total commitment to guest satisfaction.
• Previous cashier experience and basic accounting skills.

Responsibilities

• Greet guests and visitors in a friendly, professional manner and assist them as needed.
• Register guests efficiently for check-in, per preferences.
• Provide information on hotel services, rates, and local attractions.
• Settle guest accounts at check-out following procedures.
• Maintain confidentiality of guest information and security procedures.
• Coordinate with other departments to fulfill special requests and resolve issues.

Skills

English communication

Customer service

Cashier experience

Tools

Point-of-sale system

Job description

Coury Hospitality is seeking a Front Office staffer to warmly greet guests, manage registrations, and promote hotel services. You will communicate clearly with guests and teams, handle check-in and check-out efficiently, and assist with inquiries in a fast-paced environment.

Qualifications include strong customer-service experience, English proficiency, and basic cashier skills. The role requires presenting a professional appearance and maintaining guest confidentiality.