Weekend Concierge: Resident Experience Champion

Greystar; Town of Florida (NY); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Union benefits guidance

Job summary

Greystar is seeking a Weekend Concierge to welcome residents and guests, support the sales and leasing process, and ensure a smooth move-in experience for new residents. You will collaborate with the Community Manager and Sales Consultants, respond to inquiries, coordinate tours and schedules, and help highlight the community’s lifestyle and amenities to prospective residents.

This part-time role emphasizes exceptional customer service, organization, and a positive, engaging living environment

Qualifications

• Experience delivering excellent customer service in a front-desk or concierge setting.
• Strong communication skills and ability to engage residents and guests professionally.
• Ability to multitask, prioritize, and coordinate with multiple team members.

Responsibilities

• Greets prospects and residents entering the office/leasing area and ensures comfort while they wait.
• Answers phone calls, routes inquiries to the appropriate team member, and backs up service requests.
• Maintains guest suite and coordinates loading dock/elevator moves for move-ins/move-outs.
• Ensures amenities are tour-ready before leasing office opens each morning.
• Manages package deliveries by logging arrivals and notifying residents within 24 hours.
• Maintains logs for equipment rentals, dry cleaning, and other services.
• Assists community team with scheduling, planning and resident activities.
• Keeps local area info up-to-date and maintains relationships with concierge vendors.

Skills

Customer service

Communication

Guest relations

Tools

Scheduling software

Job description

Greystar is seeking a Weekend Concierge to welcome residents and guests, support the sales and leasing process, and ensure a smooth move-in experience for new residents. You will collaborate with the Community Manager and Sales Consultants, respond to inquiries, coordinate tours and schedules, and help highlight the community’s lifestyle and amenities to prospective residents.

This part-time role emphasizes exceptional customer service, organization, and a positive, engaging living environment