Resident Concierge & Community Experience Lead

Greystar; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Housing discount

Cell phone allowance

Monthly bonuses

Excellent benefits

Job summary

Greystar in Seattle is seeking an experienced Concierge to organize resident services and act as a key information source for local resources. The role focuses on delivering exceptional service and helping residents feel welcome in a fast-paced community.

You will greet guests, answer calls, coordinate schedules, assist with move-ins, and maintain accurate information on local restaurants and services. This position offers competitive pay, housing discounts, and a comprehensive benefits package.

Qualifications

• Excellent customer service and ability to interact with a diverse group of people.
• Professional in dress and communication.
• Strong organizational skills with high attention to detail.
• Knowledge about the neighborhood to assist residents and guests.
• Proficiency in using computers, internet, and basic software.

Responsibilities

• Provide excellent customer service to residents and visitors.
• Greet prospects and residents and assist them while they wait to speak with a team member.
• Answer phone calls and route to the appropriate team member.
• Maintain the guest suite schedule for proper payment and cleanliness.
• Ensure clubhouse amenities are in tour condition before opening each morning.

Skills

Customer service

Professionalism

Organization

Neighborhood knowledge

Computer skills

Job description

Greystar in Seattle is seeking an experienced Concierge to organize resident services and act as a key information source for local resources. The role focuses on delivering exceptional service and helping residents feel welcome in a fast-paced community.

You will greet guests, answer calls, coordinate schedules, assist with move-ins, and maintain accurate information on local restaurants and services. This position offers competitive pay, housing discounts, and a comprehensive benefits package.