Weekend Concierge — Friendly Resident & Guest Services

Addington Place of Shoal Creek; Liberty Township (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling options

Paid time off and Holidays (full-time)

Full benefit package including health,

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Job summary

Arvum Senior Living is seeking a part-time concierge to work Saturday and Sunday from 8:00am to 4:00pm at our senior living community. The role includes greeting guests, residents, and staff, answering calls, taking messages, and providing general information.

Responsibilities include coordinating appointments, maintaining logs, and assisting with mail distribution. Prior experience in customer service is preferred; on-the-job training is provided with no experience required for most positions.

Qualifications

• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Greets residents and visitors. Answers inquiries and gives directions.
• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.

Skills

Customer service

Education

High school diploma or GED

Job description

Arvum Senior Living is seeking a part-time concierge to work Saturday and Sunday from 8:00am to 4:00pm at our senior living community. The role includes greeting guests, residents, and staff, answering calls, taking messages, and providing general information.

Responsibilities include coordinating appointments, maintaining logs, and assisting with mail distribution. Prior experience in customer service is preferred; on-the-job training is provided with no experience required for most positions.