Weekend Concierge: Craft Memorable Resident Experiences

Comstock Holding Companies, Inc.; Reston, Northern (VA, KY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Housing discount

Commuter benefits

Free parking and EV charging

Parental leave

Job summary

Comstock Holding Companies, Inc. is seeking a concierge to deliver exceptional hospitality for residents. You will greet visitors, answer questions, manage the front desk, and coordinate amenity reservations while maintaining a welcoming environment.

The ideal candidate has strong communication skills, reliable energy, and a commitment to integrity. This onsite role requires weekend and holiday flexibility and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED required.
• 1 year of concierge or high-end customer service experience preferred.
• Weekend availability required.
• Holiday flexibility and ability to pick up extra shifts.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Outgoing, energetic personality with strong communication skills.
• High integrity, accountability, and customer-focused mindset.
• Ability to multitask with attention to detail and teamwork.

Responsibilities

• Provide Class A customer service and build rapport with tenants.
• Meet and greet tenants, guests and prospects.
• Keep reception area tidy and stocked with materials.
• Respond to tenant questions and complaints promptly.
• Verify only authorized individuals enter the building.
• Manage incoming calls and direct to appropriate destinations.
• Coordinate amenity space reservations and building access.
• Conduct daily building walks, identify maintenance needs, rearrange decor.
• Perform other duties as needed.

Job description

Comstock Holding Companies, Inc. is seeking a concierge to deliver exceptional hospitality for residents. You will greet visitors, answer questions, manage the front desk, and coordinate amenity reservations while maintaining a welcoming environment.

The ideal candidate has strong communication skills, reliable energy, and a commitment to integrity. This onsite role requires weekend and holiday flexibility and proficiency with Microsoft Office.