Part-Time Concierge: Elevate Guest Experience

Comstock; Rockville (MD); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Housing Discount

Commuter Benefits

Free Parking and EV charging

Parental Leave Program

Enjoy a Friendly Work Environment that

Job summary

Comstock is seeking a dedicated concierge to uphold hospitality excellence for our residents. You will greet guests, assist residents, manage inquiries, and ensure a welcoming, secure environment.

Join a team that values service, teamwork, and reliability. This role requires weekend and holiday availability, proficiency in Microsoft Office, and a proactive, resident-focused mindset to deliver exceptional experiences daily.

Qualifications

• High School Diploma or equivalent required.
• 1 year concierge or high-end customer service experience preferred.
• Must be able to work weekends and holidays.
• Proficient in Microsoft Office.
• Outgoing personality with ability to relate to diverse group of people.
• Strong communication skills and professional demeanor.

Responsibilities

• Provide Class “A” customer service – Building a good rapport with tenants and going above and beyond whenever possible.
• Meet and greet all visitors such as tenants, guests and prospects.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Respond to tenant questions and complaints in a timely manner.
• Ensure that only authorized individuals enter the building.
• Manage incoming phone calls and direct them to the appropriate destination.
• Coordinate reservation for amenity space, loading elevators and loading dock.
• Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed.
• Perform other duties as needed.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Professionalism

Problem solving

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Comstock is seeking a dedicated concierge to uphold hospitality excellence for our residents. You will greet guests, assist residents, manage inquiries, and ensure a welcoming, secure environment.

Join a team that values service, teamwork, and reliability. This role requires weekend and holiday availability, proficiency in Microsoft Office, and a proactive, resident-focused mindset to deliver exceptional experiences daily.