Part-Time Concierge: Elevate Resident Experience

Comstock Companies; Rockville (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Housing Discount

Commuter Benefits

Free Parking and EV charging

Parental Leave Program

Friendly Work Environment

Job summary

Comstock Companies is seeking a dedicated concierge to deliver exceptional hospitality for residents. You will greet guests, assist with everyday needs, and act as the friendly, reliable ambassador of our community.

Ideal candidates have strong communication skills, prior concierge or luxury customer service experience, and the energy to multitask in a fast-paced environment. This on-site role supports residents with a cheerful, professional demeanor.

Qualifications

• High School Diploma or GED required.
• 1 year concierge or high-end customer service experience preferred.
• Weekend availability required; holidays may be needed.
• Proficient in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Provide Class A customer service and build rapport with tenants.
• Meet and greet tenants, guests, and prospects.
• Maintain tidy reception area and prepare materials.
• Respond to tenant questions and complaints promptly.
• Control access; ensure only authorized individuals enter the building.
• Manage incoming calls and route appropriately.
• Coordinate reservations for amenity spaces and logistics.
• Conduct daily building walks; report maintenance and reorder as needed.
• Work scheduled shifts; perform other duties as needed.

Skills

Customer service

Concierge experience

Communication

Teamwork

Multitasking

Attention to detail

Reliability

Punctuality

Education

High School Diploma or GED

Tools

Microsoft Office Suite (Outlook, Word, Excel)

Job description

Comstock Companies is seeking a dedicated concierge to deliver exceptional hospitality for residents. You will greet guests, assist with everyday needs, and act as the friendly, reliable ambassador of our community.

Ideal candidates have strong communication skills, prior concierge or luxury customer service experience, and the energy to multitask in a fast-paced environment. This on-site role supports residents with a cheerful, professional demeanor.