Weekend Concierge: Elevate Resident Experience

Comstock Companies; Reston (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Housing Discount

Commuter Benefits

Free Parking and EV charging

Parental Leave Program

Friendly Work Environment

Job summary

Comstock Companies in Reston, VA is seeking a friendly concierge to serve residents with exceptional hospitality and personalized assistance. You will be the welcoming, reliable presence ensuring residents' needs are met with care and professionalism.

You will greet visitors, handle calls, coordinate amenity reservations, and support daily operations while maintaining a tidy reception and a positive, can-do attitude. Weekend and holiday availability is required.

Qualifications

• High School Diploma or GED required.
• 1 year concierge or high-end customer service experience preferred.
• Weekend and holiday availability required; ability to pick up extra shifts.

Responsibilities

• Provide Class A customer service and build rapport with residents.
• Greet tenants, guests and prospects; respond to questions promptly.
• Ensure reception area is tidy and stocked with materials (pens, forms, brochures).
• Respond to tenant questions and complaints in a timely manner.
• Ensure only authorized individuals enter the building.
• Manage incoming phone calls and direct them appropriately.
• Coordinate reservations for amenity spaces and loading dock.
• Perform daily building walks and address maintenance needs.
• Work scheduled shifts; perform other duties as needed.

Skills

Customer service

Concierge experience

Weekend availability

Holiday coverage

MS Office

Outlook

Communication

Team player

Attention to detail

Independent worker

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Comstock Companies in Reston, VA is seeking a friendly concierge to serve residents with exceptional hospitality and personalized assistance. You will be the welcoming, reliable presence ensuring residents' needs are met with care and professionalism.

You will greet visitors, handle calls, coordinate amenity reservations, and support daily operations while maintaining a tidy reception and a positive, can-do attitude. Weekend and holiday availability is required.