A hospitality-focused real estate company is seeking a concierge to deliver exceptional customer service to residents. This role requires a strong background in customer service, with 1 year of experience preferred. Responsibilities include greeting guests, managing phone calls, and ensuring a tidy reception area. The ideal candidate must be outgoing, self-motivated, and have excellent communication skills. Competitive salary with bonus potential and a generous benefits package offered, including housing discounts and a friendly work environment.
Qualifications
1 year of concierge or high-end customer service experience is preferred.
Must be flexible to work weekends and holidays.
Self-motivated, energetic with a strong sense of urgency.
Responsibilities
Provide exceptional customer service to tenants and visitors.
Manage incoming phone calls and direct them appropriately.
Ensure reception area is tidy and presentable.
Skills
Strong customer service background
Outgoing personality
Excellent oral and written communication skills
Problem-solving skills
Ability to multitask and prioritize
Education
High School Diploma or equivalent (GED)
Tools
Microsoft Office (Outlook, Word, Excel)
Job description
A hospitality-focused real estate company is seeking a concierge to deliver exceptional customer service to residents. This role requires a strong background in customer service, with 1 year of experience preferred. Responsibilities include greeting guests, managing phone calls, and ensuring a tidy reception area. The ideal candidate must be outgoing, self-motivated, and have excellent communication skills. Competitive salary with bonus potential and a generous benefits package offered, including housing discounts and a friendly work environment.