Weekend Alterations CSR — Five-Star Service & Early Pay

David's Bridal; Florence (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Team Bonus

Dayforce Wallet – Get Paid Early!

Employee discount after first pay

Job summary

David’s Bridal is seeking an Alterations Customer Service Representative (CSR) to support the alterations department and deliver an A+ customer experience. The CSR helps welcome customers, takes appointments, answers phones, presses garments, and ensures items are ready for pickup under the Store Manager’s guidance.

This part-time role offers minimal weekday hours with weekend shifts, plus benefits like a team bonus, Dayforce Wallet for early pay, and a generous employee discount after the first

Qualifications

• High school diploma or equivalent required.
• 1-2 years prior retail experience in apparel or specialty store environment.
• Prior sewing experience is helpful.
• Prior experience with computerized POS system.

Responsibilities

• Welcome all customers with genuine, friendly enthusiasm over the phone, chats and in person; adapt communication style to solve problems.
• Use all systems to manage customer flow and deliver five-star service.
• Meet service vows: Prepare, Welcome, Meet Needs, Be There, and complete operational checklists.

Skills

Customer service

Communication

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Tools

POS system

Job description

David’s Bridal is seeking an Alterations Customer Service Representative (CSR) to support the alterations department and deliver an A+ customer experience. The CSR helps welcome customers, takes appointments, answers phones, presses garments, and ensures items are ready for pickup under the Store Manager’s guidance.

This part-time role offers minimal weekday hours with weekend shifts, plus benefits like a team bonus, Dayforce Wallet for early pay, and a generous employee discount after the first