Weekend Alterations CSR — Get Paid Early & Perks

David's Bridal, Inc.; Sacramento (CA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Team Bonus

Get Paid Early

Generous Team Member Discount

Vision Care

401K Program

Discounts for Home and Auto Insurance

Job summary

David's Bridal is seeking an Alterations Customer Service Representative to provide an exceptional A+ customer experience in-store, by phone, or virtually. You will welcome customers, book appointments, assist with alterations, and promote services while maintaining store standards and contributing to a five-star experience.

The role emphasizes friendly communication, teamwork, and problem solving, with part-time weekend coverage and a competitive pay structure.

Qualifications

• High school diploma or equivalent required.
• 1-2 years retail experience in apparel or specialty store preferred.
• Prior experience with computerized POS system is a plus.

Responsibilities

• Welcome customers in person, over the phone, or virtually with friendly enthusiasm and clear communication.
• Manage customer flow using all systems to deliver a five-star experience.
• Assist with alterations process, appointments, and pickups to ensure timely service.
• Promote alterations services and personalization options to customers.
• Maintain store standards and assist with checkout processes and transactions.

Education

High school diploma or equivalent

1-2 years retail experience in apparel or specialty store

Tools

POS (Point of Sale) system

Job description

David's Bridal is seeking an Alterations Customer Service Representative to provide an exceptional A+ customer experience in-store, by phone, or virtually. You will welcome customers, book appointments, assist with alterations, and promote services while maintaining store standards and contributing to a five-star experience.

The role emphasizes friendly communication, teamwork, and problem solving, with part-time weekend coverage and a competitive pay structure.