Weather Ads CSM: Drive Campaign Success

Samsung Electronics; New York (NY); On-site; USD 85,000 - 115,000; Full time

Job summary

Samsung Electronics America, Inc. is seeking a Customer Success Manager for Samsung Ads in New York, NY. You will partner with the Mobile Ad Sales team to deliver end-to-end support, drive campaign performance, and contribute to renewal growth.

Ideal candidates have 5+ years in advertising sales support, strong client communication skills, and a deep understanding of digital and programmatic advertising. This role reports to the Mobile Head of Ad Solutions within the NA C&S division.

Qualifications

• 5+ years in an org supporting Advertising Sales in Account Management.
• Ability to meet deadlines in a fast-paced environment.
• Attention to detail and strong organizational skills.

Responsibilities

• Align with Sales to provide seamless account support, including RFPs, media planning, post-sale kickoff and reporting.
• Serve as day-to-day client contact, delivering exceptional service and timely troubleshooting.
• Lead campaign kickoff meetings and manage launch timelines.

Skills

Advertising Sales experience

Account management

Client communication

Multitasking

Digital advertising knowledge

Education

Bachelor’s degree

Job description

Samsung Electronics America, Inc. is seeking a Customer Success Manager for Samsung Ads in New York, NY. You will partner with the Mobile Ad Sales team to deliver end-to-end support, drive campaign performance, and contribute to renewal growth.

Ideal candidates have 5+ years in advertising sales support, strong client communication skills, and a deep understanding of digital and programmatic advertising. This role reports to the Mobile Head of Ad Solutions within the NA C&S division.