Warm Front Desk Specialist | Hospital Receptionist

Encompass Health Corporation; Augusta (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health plans

Paid time off

Tuition reimbursement

401(k) matching

FSAs

Job summary

Encompass Health Corporation is seeking a friendly and organized Receptionist to be the first point of contact at our hospital, creating a welcoming atmosphere for visitors and callers. You will operate the switchboard, manage front desk reception, and provide essential clerical support across departments to ensure smooth communication and operational efficiency.

The role emphasizes flexibility to work varied shifts and contributing to a warm, patient-centered environment.

Qualifications

• High school diploma or equivalent preferred.
• Switchboard equipment knowledge preferred.
• Ability to use computer systems and data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist’s batch.

Skills

Switchboard knowledge

Data entry

10-key data entry

Detail-oriented

Decision making

Flexibility to work varied shifts

Education

High school diploma or equivalent

Job description

Encompass Health Corporation is seeking a friendly and organized Receptionist to be the first point of contact at our hospital, creating a welcoming atmosphere for visitors and callers. You will operate the switchboard, manage front desk reception, and provide essential clerical support across departments to ensure smooth communication and operational efficiency.

The role emphasizes flexibility to work varied shifts and contributing to a warm, patient-centered environment.