Hospital Receptionist — Welcoming, Detail-Driven Pro

Encompass Health Corporation; Massachusetts; On-site; USD 32,000 - 42,000; Full time

Job summary

Encompass Health is seeking a friendly, organized Receptionist to be the first point of contact for visitors and callers at our hospital. You will operate the switchboard, manage the front desk, and provide essential clerical support across departments to ensure smooth communication and operational efficiency.

The role emphasizes a welcoming environment, with opportunities to assist with admissions-related processes, census reporting, and routine administrative tasks in a team-based hospital

Qualifications

• High school diploma or equivalent preferred.
• Knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist's batch.

Skills

Switchboard knowledge

Data entry

10-key data entry

Detail-oriented

Flexible shifts

Education

High school diploma or equivalent

Job description

Encompass Health is seeking a friendly, organized Receptionist to be the first point of contact for visitors and callers at our hospital. You will operate the switchboard, manage the front desk, and provide essential clerical support across departments to ensure smooth communication and operational efficiency.

The role emphasizes a welcoming environment, with opportunities to assist with admissions-related processes, census reporting, and routine administrative tasks in a team-based hospital