Hospital Front Desk Receptionist — Welcoming Pro

Encompass Health Corporation; Worcester (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

Generous paid time off

Tuition reimbursement and education

401(k) and stock purchase

Flexible spending accounts

Job summary

Encompass Health Corporation is seeking a friendly Receptionist to be the first point of contact at our hospital reception. You will greet visitors, answer calls, and support clerical tasks across departments to ensure smooth communications.

Responsibilities include operating the switchboard, managing the front desk, and handling deposits, charges, and census reports. A positive, organized presence helps create a welcoming environment for patients and staff.

Qualifications

• High school diploma or equivalent required or preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist's batch.

Skills

Switchboard knowledge

Data entry

10-key data entry

Detail oriented

Flexible schedule

Education

High school diploma or equivalent

Job description

Encompass Health Corporation is seeking a friendly Receptionist to be the first point of contact at our hospital reception. You will greet visitors, answer calls, and support clerical tasks across departments to ensure smooth communications.

Responsibilities include operating the switchboard, managing the front desk, and handling deposits, charges, and census reports. A positive, organized presence helps create a welcoming environment for patients and staff.