Warehouse & Local Operations Coordinator

Ohio Transmission Corporation; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Wellness discount

Safety shoes allowance

401(k) with employer match

Relocation assistance

Paid time off

Job summary

OTC Industrial Technologies in Grand Rapids, MI is seeking a Local Operations & Warehouse Coordinator to support daily branch and warehouse functions. The role focuses on inventory management, order fulfillment, and timely processing of operational transactions with a strong emphasis on customer service.

You will coordinate warehouse activities, perform cycle counts, handle returns, process invoicing, and contribute to continuous improvement initiatives while maintaining a safe and efficient

Qualifications

• Requires a degree or equivalent related experience.
• Minimum 2 years of experience in Operations or a related role.
• Proficiency in MS Office and basic data entry.
• Excellent customer service skills and the ability to multi-task.
• Strong verbal and written communication; problem-solving capabilities.

Responsibilities

• Manage daily warehouse and branch operations to support inventory accuracy, order fulfillment, and customer satisfaction.
• Receive, stock, organize, transfer, pick, pack, and ship inventory and customer orders.
• Maintain inventory accuracy through cycle counts, audits, reconciliations, and annual physical inventories.
• Review and resolve order exceptions, shipment discrepancies, customer returns, vendor returns, and inventory issues.
• Process invoices, freight claims, credits, corrections, transfers, and month-end order closeouts.
• Support customer pickup orders, vendor relationships, and cross-functional operational needs.
• Maintain a safe, clean, and organized warehouse environment.
• Assist with facility, administrative, and office support activities as needed.
• Identify process improvements to enhance efficiency, accuracy, and service levels.
• Perform additional operations, warehouse, and administrative duties as assigned.

Skills

Customer service

Multi-tasking

Verbal & written communication

Problem solving

Independent work

Organization & attention to detail

Education

Degree or equivalent related experience

Tools

SXe (Trend)

MS Office

Job description

OTC Industrial Technologies in Grand Rapids, MI is seeking a Local Operations & Warehouse Coordinator to support daily branch and warehouse functions. The role focuses on inventory management, order fulfillment, and timely processing of operational transactions with a strong emphasis on customer service.

You will coordinate warehouse activities, perform cycle counts, handle returns, process invoicing, and contribute to continuous improvement initiatives while maintaining a safe and efficient