Walk-In Banking Concierge: Customer Experience Banker

Huntington National Bank; Marlin (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Huntington National Bank in Texas seeks a Customer Experience Banker Non NMLS to be a Financial Concierge for walk-in customers, handling deposits and everyday banking needs with accuracy and care. This role emphasizes service excellence and accurate balancing of daily transactions.

You will identify opportunities to grow relationships, educate customers on banking products, and coordinate with partners to deepen client relationships while complying with all policies.

Qualifications

• Minimum 1 year of customer service experience or military service in a relevant role.
• Experience in banking products and consumer deposits is preferred.
• Ability to educate customers on banking services and apply a disciplined sales process.

Responsibilities

• Provide excellent customer service to walk-in customers.
• Educate customers on consumer deposit products.
• Grow customer relationships through proactive outreach and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Banking knowledge

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington National Bank in Texas seeks a Customer Experience Banker Non NMLS to be a Financial Concierge for walk-in customers, handling deposits and everyday banking needs with accuracy and care. This role emphasizes service excellence and accurate balancing of daily transactions.

You will identify opportunities to grow relationships, educate customers on banking products, and coordinate with partners to deepen client relationships while complying with all policies.