Customer Experience Banker – Financial Concierge

Huntington National Bank; Niles (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients reach their financial goals by identifying needs and recommending deposit and other banking products and services. You will process transactions accurately and balance daily as you deliver exemplary service.

Responsibilities include educating customers on deposit products, proactively growing relationships through a disciplined sales process, and

Qualifications

• High School Diploma or GED and at least 1 year of customer service or related experience; or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate strong sales, service, relationship management, banking, communication and presentation skills.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients reach their financial goals by identifying needs and recommending deposit and other banking products and services. You will process transactions accurately and balance daily as you deliver exemplary service.

Responsibilities include educating customers on deposit products, proactively growing relationships through a disciplined sales process, and