Customer Experience Banker: Financial Concierge

Huntington National Bank; Akron (OH); Hybride; USD 38 000 - 52 000; Plein temps

Résumé du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk‑in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and recommending deposits and other banking products, while processing transactions accurately and balancing daily.

This role emphasizes exemplary customer service, sales discipline, and proficiency with digital banking tools in a collaborative, office-based environment.

Qualifications

• Minimum 1 year of customer service or military service in an administrative role or a Bachelor's Degree.
• Experience with consumer deposit products and banking services is preferred.
• Comfort with technology such as mobile and online banking.

Responsabilités

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products.
• Grow customer relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relations.
• Adhere to all policies and procedures, maintaining compliance.

Connaissances

Customer service

Sales

Cash handling

Mobile banking

Communication

Formation

High School Diploma or GED

Bachelor's Degree

Description du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk‑in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and recommending deposits and other banking products, while processing transactions accurately and balancing daily.

This role emphasizes exemplary customer service, sales discipline, and proficiency with digital banking tools in a collaborative, office-based environment.