Walk-In Banking Concierge: Grow Client Relationships

Huntington National Bank; Sterling Heights (MI); Presencial; USD 36.000 - 52.000; Jornada completa

Descripción de la vacante

Huntington National Bank is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and handling transactions with accuracy and efficiency.

You will balance daily activity while delivering exemplary service. The role emphasizes proactive relationship growth, compliance with policies, and collaboration across bank

Formación

• High School Diploma or GED with 1 year of customer service or military service, or a Bachelor's degree.
• Bilingual Spanish.

Responsabilidades

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conocimientos

Customer service

Sales

Bilingual Spanish

Educación

High School Diploma or GED

Bachelor's Degree

Descripción del empleo

Huntington National Bank is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and handling transactions with accuracy and efficiency.

You will balance daily activity while delivering exemplary service. The role emphasizes proactive relationship growth, compliance with policies, and collaboration across bank