Customer Experience Banker: Financial Concierge

Huntington National Bank; Calico Rock (AR); On-site; USD 42,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and other services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to bank policies and procedures. This in-office role emphasizes relationship building, product referrals, and customer

Qualifications

• High School Diploma or GED required, with 1+ year customer service or military admin experience, or a Bachelor's degree.
• Experience in banking, financial services, or sales is a plus.
• Familiarity with mobile and online banking tools is ideal.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Proactively grow relationships through a disciplined sales process and referrals.

Skills

Customer service

Sales

Relationship building

Communication

Product knowledge

Cash handling

Technology literacy

Teamwork

Education

High School Diploma or GED

Bachelor's Degree

Tools

CRM software

Mobile/online banking

Microsoft Office

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and other services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to bank policies and procedures. This in-office role emphasizes relationship building, product referrals, and customer