Customer Experience Banker – Financial Concierge

Huntington National Bank; South Charleston (WV); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying goals and recommending deposit and other banking products.

In-office role with potential flexible arrangements. You will balance daily transactions, deliver exemplary service, and educate customers on deposit products while building partnerships across the bank.

Qualifications

• High School Diploma or GED and 1 year of customer service experience.
• Customer service experience in banking or retail preferred.
• Ability to handle cash and operate banking technology.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures.
• Demonstrate sales, service and relationship management skills.

Skills

Customer service

Sales skills

Relationship management

Communication

Cash handling

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying goals and recommending deposit and other banking products.

In-office role with potential flexible arrangements. You will balance daily transactions, deliver exemplary service, and educate customers on deposit products while building partnerships across the bank.