VTC Specialist - On-site Video Conferencing Pro

Apex Systems; Mount Sidney (VA); Presencial; USD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401K with company match

Employee Assistance Program

Descripción de la vacante

A leading telecommunications firm in Virginia is seeking a VTC Specialist to manage video conferences and provide Tier 1 support. This fully funded, 4-year role offers opportunities for growth within a dynamic team. Candidates must be able to obtain Public Trust and demonstrate strong customer service skills. Experience with Polycom and Cisco systems is preferred. On-site work at a secure facility is required.

Formación

• Ability to obtain Public Trust clearance up to Top Secret.
• Strong customer service and communication skills required.
• Experience in Windows environments needed.

Responsabilidades

• Schedule and manage video conferences.
• Provide Tier 1 troubleshooting and customer support.
• Operate and maintain multi-vendor VTC equipment.

Conocimientos

Customer service skills

Communication skills

Familiarity with H.323, TCP/IP, SIP

Herramientas

Polycom

Cisco

Pexep

Microsoft Office

Descripción del empleo

A leading telecommunications firm in Virginia is seeking a VTC Specialist to manage video conferences and provide Tier 1 support. This fully funded, 4-year role offers opportunities for growth within a dynamic team. Candidates must be able to obtain Public Trust and demonstrate strong customer service skills. Experience with Polycom and Cisco systems is preferred. On-site work at a secure facility is required.