VTC Systems Technician – Polycom & Cisco Expert

QBE LLC; Fort Belvoir (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

QBE LLC is seeking a Virtual Telecommunications (VTC) Specialist in Fort Belvoir, VA. The role involves installing and maintaining VTC devices, troubleshooting issues, and ensuring customer satisfaction. Candidates must have at least a high school diploma and four years of relevant experience.

The ideal candidate will possess strong skills in Polycom and Cisco products, along with excellent communication abilities. The position requires working Monday to Friday, 9 AM to 5 PM.

Qualifications

• High school/GED and minimum of four years of experience or equivalent education with two years of experience.
• Experience in troubleshooting technical issues related to end-user equipment.
• Familiarity with Active Directory security and policies.

Responsibilities

• Installing, operating, maintaining, and repairing end-user devices.
• Performing technical support on devices and integrated systems.
• Ensuring customer satisfaction is achieved.

Skills

VTC devices and systems installation

Polycom products experience

Cisco products experience

Analytical skills

Excellent communication skills

Remote end-user support

Education

High school diploma or GED

Associate's degree (preferred)

Job description

QBE LLC is seeking a Virtual Telecommunications (VTC) Specialist in Fort Belvoir, VA. The role involves installing and maintaining VTC devices, troubleshooting issues, and ensuring customer satisfaction. Candidates must have at least a high school diploma and four years of relevant experience.

The ideal candidate will possess strong skills in Polycom and Cisco products, along with excellent communication abilities. The position requires working Monday to Friday, 9 AM to 5 PM.