VP, Strategic Client Services & Advisory

Aumni; Houston (TX); Vor Ort; USD 180.000 - 240.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. in Houston seeks a Vice President in Client Service Account Management to lead delivery of best-in-class service for a portfolio of large corporate subsidiaries, navigating global structures and regulatory requirements.

You will resolve critical issues, shape service strategies, and advance AI-enabled capabilities across the service model. This role requires strategic leadership, strong client advisory skills, and the ability to align internal teams with client goals while

Qualifikationen

• Minimum 5 years of relevant industry and/or functional experience.
• Understanding of core Treasury Services product sets.
• Ability to present oral and written communication in an organized, clear and confident manner.
• Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments.
• Ability to partner with internal colleagues and external clients.
• Applies sound judgment during the decision making process; evaluates risk factors.
• Ability to be flexible with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise.

Aufgaben

• Act as key advisor to the client, providing advice and consultation on decision making
• Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues
• Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
• Use product knowledge to recommend and participate in product enhancements and service delivery plans
• Convey complex ideas and client issues with confidence
• Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes

Kenntnisse

Industry experience

Treasury services knowledge

Oral and written communication

Time management

Client relationship

Risk judgment

Remote/work tools

Jobbeschreibung

JPMorgan Chase & Co. in Houston seeks a Vice President in Client Service Account Management to lead delivery of best-in-class service for a portfolio of large corporate subsidiaries, navigating global structures and regulatory requirements.

You will resolve critical issues, shape service strategies, and advance AI-enabled capabilities across the service model. This role requires strategic leadership, strong client advisory skills, and the ability to align internal teams with client goals while