VP of TPM & PMO Excellence (Remote)

M8l; United States; Remote; USD 225,000 - 275,000; Full time

Benefits offered by this job

Competitive base salary and bonus

Medical, dental & vision insurance

401(k) plan with company match

Paid Time Off

Work from home flexibility

Free IPSY Extra subscription

Learning and development programs

Job summary

IPSY is seeking a VP, TPM to partner with the CTO and lead the centralized PMO, aligning strategy, governance, and execution for a high-growth e-commerce and subscription platform. This remote-first role blends strategic oversight with hands-on delivery leadership across platform modernization, checkout, fulfillment, personalization, and experience programs.

The ideal candidate will drive annual planning, portfolio management, and cross-functional collaboration with Product, Engineering, Data,

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, or related field.
• 12+ years of experience in technology leadership spanning strategy, program management, and digital operations, with 5+ years in a PMO.
• Experience in consumer-facing digital products, e-commerce, or subscription- commerce platforms preferred.
• Fluent in how digital platforms actually ship and get measured — delivery mechanics, instrumentation, engineering culture.
• Hands-on fluency with delivery and collaboration tools: Jira, Confluence, Asana, Smartsheet, Monday.com.
• Comfortable in technical conversations with engineering and SRE teams on architecture trade-offs, incident response, and system performance.
• Systems thinking and decision-making in ambiguous, fast-moving environments; adept at moving between 30,000-foot strategy and 3-foot daily execution.
• Cross-functional alignment and influence without direct authority.
• Strong financial acumen (budgeting, ROI, prioritization) and ability to design scalable governance models.
• Strong executive presence; strong written and verbal communication, able to synthesize technical and business context for a executive-level audience.

Responsibilities

• Drive annual planning, OKR alignment, and progress tracking across the technology organization.
• Take on sensitive, fast-moving cross-department initiatives that need discretion and the ability to pull the right people together quickly.
• Lead the centralized PMO function; define and implement its vision, operating model, and governance framework.
• Define and manage a portfolio of strategic initiatives spanning platform modernization, checkout/payments, fulfillment, personalization, subscription systems, and experience transformation.
• Build the operating framework the org uses to prioritize work, track milestones, resolve dependencies, manage budget, and flag risk before it becomes a problem.
• Keep Business, Engineering, Product, Data, and Infrastructure pulling in the same direction on scope, sequencing, and delivery dates.
• Build and lead a high-performing team of project/program managers; establish standardized methodologies (Agile, hybrid, stage-gate) fit to each program type.
• Drive end-to-end execution of complex, cross-functional programs (e.g., platform enhancements, personalization, fulfillment optimization).
• Introduce best practices, tools, and technologies to enhance execution (e.g., Jira, Asana, Smartsheet, portfolio tools).
• Partner with Product and Engineering leadership to strengthen Agile practices and delivery predictability.
• Support roadmap planning, backlog prioritization, and release governance.
• Enable data-driven decision-making and iterative delivery models.
• Own team oversight of Digital Operations and Site Event Operations, ensuring platform reliability, operational readiness, and flawless execution of peak commerce and site events.
• Drive the design and adoption of digital operational best practices across platform engineering, QA, SRE, and support.
• Define and own key digital operational performance KPIs (e.g., uptime, page load time, deployment frequency, incident MTTR, and error rates).
• Lead continuous improvement rituals to reduce friction and improve delivery velocity.
• Ensure the PMO risk framework accounts for payment/PCI-DSS compliance, data privacy, and third-party vendor risk.

Skills

Executive presence

PMO leadership

Strategic planning

Cross-functional alignment

Financial acumen

Delivery governance

Delivery metrics

Stakeholder management

Communication (written)

Executive communication

Education

Bachelor's degree in Business, Engineering, Computer Science, or related field

Tools

Jira

Confluence

Asana

Smartsheet

Monday.com

Job description

IPSY is seeking a VP, TPM to partner with the CTO and lead the centralized PMO, aligning strategy, governance, and execution for a high-growth e-commerce and subscription platform. This remote-first role blends strategic oversight with hands-on delivery leadership across platform modernization, checkout, fulfillment, personalization, and experience programs.

The ideal candidate will drive annual planning, portfolio management, and cross-functional collaboration with Product, Engineering, Data,