VP, Marketing Delivery & Transformation

JPMorgan Chase; Wilmington (DE); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Delivery & Transformation Lead within the Marketing Execution team in the United States. The role focuses on bridging strategy and execution, overseeing governance, delivery readiness, platform standards, and transformation initiatives to scale operations and improve efficiency.

You will collaborate with Marketing, Product, Technology, Analytics, Risk, and Audit teams to drive automation, AI-enabled workflows, and self-service capabilities while maintaining

Qualifications

• Bachelor's degree in a related field.
• Experience leading large-scale marketing operations, delivery, transformation, or programs.
• Strong understanding of Salesforce Marketing Cloud and customer journey orchestration.
• Ability to establish governance frameworks and manage cross-functional initiatives.

Responsibilities

• Lead execution readiness activities across strategic initiatives with aligned requirements, dependencies, testing, governance, and deployment.
• Drive delivery governance processes including intake management, prioritization, capacity planning, risk ID, dependency mgmt, issue escalation, and status reporting.
• Establish and maintain Salesforce Marketing Cloud execution standards, reusable frameworks, documentation practices, and platform governance.

Skills

Delivery leadership

Marketing Cloud

Program management

Cross-functional work

Governance & controls

AI enablement

Education

Bachelor’s degree in Business/IT

Tools

Salesforce Marketing Cloud

Job description

JPMorgan Chase is seeking a Senior Delivery & Transformation Lead within the Marketing Execution team in the United States. The role focuses on bridging strategy and execution, overseeing governance, delivery readiness, platform standards, and transformation initiatives to scale operations and improve efficiency.

You will collaborate with Marketing, Product, Technology, Analytics, Risk, and Audit teams to drive automation, AI-enabled workflows, and self-service capabilities while maintaining