VP of Marketing Transformation & Change Leadership

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Marketing Delivery Lead within the Marketing Transformation office to drive change delivery, adoption, and operational efficiency across strategic initiatives.

You will partner with senior leaders, develop robust change plans, and coach sponsors, shaping communications and metrics to enable measurable business improvements. With expertise in change management, data analytics, and AI-enabled process improvement, you will influence decisions and guide

Qualifications

• Bachelor’s degree from an accredited institution.
• 6+ years of relative experience.
• Project Management/change management experience.
• Strong executive level communication skills and presence.
• Proficiency in data analytics, with a demonstrated ability to interpret models and make sound decisions.
• Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems.
• Demonstrated ability in leading end-to-end transformation initiatives, including development of strategic communications, sponsor coaching, and managing stakeholder impact.
• Innovative mindset willing to experiment and embrace design thinking concepts.

Responsibilities

• Manage one or more fast-paced transformation projects that drive support and adoption of impacted stakeholder groups.
• Structure and scope complex problems and develop strategic and tactical solutions.
• Influence and educate senior leadership during times of change.
• Develop and implement change enablement strategies for projects of all sizes.
• Communicate complex change strategies to diverse stakeholders, influencing decision making.
• Craft compelling narratives to influence executive action on major change initiatives.
• Build advisory relationships with key stakeholders and senior leaders.
• Collaborate with cross-functional partners to enhance end-to-end value chains across the firm.
• Be a recognized change culture carrier.
• Maintain and report KPIs/metrics for the change initiatives led.

Skills

Executive communication

Data analytics

Change management

Transformation leadership

Design thinking

AI in process improvement

Stakeholder management

Education

Bachelor's degree

Job description

JPMorgan Chase & Co. is seeking a Marketing Delivery Lead within the Marketing Transformation office to drive change delivery, adoption, and operational efficiency across strategic initiatives.

You will partner with senior leaders, develop robust change plans, and coach sponsors, shaping communications and metrics to enable measurable business improvements. With expertise in change management, data analytics, and AI-enabled process improvement, you will influence decisions and guide