VP, Global Merchant Services Relationship Management

JPMorganChase; Plano (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorganChase in Plano, TX seeks a Relationship Manager within Merchant Services to manage a select portfolio of global large corporate clients. You will collaborate with JP Morgan Payments Treasury Services and drive profitability through strategic client management and cross-sell opportunities.

You will maintain senior relationships, negotiate contracts, and coordinate with internal teams to deliver tailored payments solutions and quarterly business reviews.

Qualifications

• 8+ years of experience in strategic relationship management and/or business development in the Payments industry.
• Contract negotiation experience.
• Senior sales and account executive management experience.
• Experience managing complex clients.
• Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients.
• Experience and comfort level working with C-suite level client stakeholders.
• Demonstrated track record of collaboration across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners.
• Demonstrated ability to work across internal teams and external clients.
• Strong presentation skills.
• Exceptional verbal and written communication skills.
• Travel Required.

Responsibilities

• Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
• Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
• Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
• Establish and maintain strong internal partnerships with respective JPMorganChase coverage teams through on-going collaboration and communication
• Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments, Treasury Services
• Understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies and develop appropriate product solution recommendations
• Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
• Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment

Skills

8+ years exp in payments

Contract negotiation

Senior sales leadership

Complex client mgmt

Fortune 500 growth

C-suite stakeholders

Cross-team collaboration

Presentation skills

Communication skills

Travel willingness

Education

Master's in Business Administration

Job description

JPMorganChase in Plano, TX seeks a Relationship Manager within Merchant Services to manage a select portfolio of global large corporate clients. You will collaborate with JP Morgan Payments Treasury Services and drive profitability through strategic client management and cross-sell opportunities.

You will maintain senior relationships, negotiate contracts, and coordinate with internal teams to deliver tailored payments solutions and quarterly business reviews.