VP, BPO Sales & Enterprise Growth

Mass Markets; Idaho; On-site; USD 180,000 - 280,000; Full time

Job summary

MCI is seeking an experienced VP BPO Sales to lead our sales strategy and drive growth in the BPO sector. This executive role focuses on expanding market presence, building strategic partnerships, and delivering outsourcing solutions to enterprise clients.

You will lead a high-performing team, shape the company’s growth trajectory, and engage C-suite stakeholders to ensure client success in a fast-moving industry.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry.
• Proven success in selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contract negotiation, and consultative selling.
• Exceptional leadership, team-building, and strategic planning skills.
• Strong communication, presentation, and relationship-building abilities.
• Proficiency in CRM systems and sales analytics tools.
• Deep understanding of BPO operations, market dynamics, and client needs.
• Willingness to travel extensively for client meetings and industry events.
• Ability to foster a culture of innovation, accountability, and continuous improvement.

Responsibilities

• Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO.
• Enterprise Client Acquisition: Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs.
• Relationship Management: Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships.
• Solution Development: Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value.
• Market Expansion: Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space.
• Sales Team Development: Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives.
• Performance Management: Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance.
• Cross-Functional Collaboration: Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements.
• Budget Oversight: Manage the sales budget, ensuring optimal resource allocation and ROI.
• Industry Representation: Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership.

Skills

Sales leadership

Enterprise sales

CRM systems

Relationship management

Strategic planning

Education

Bachelor’s degree in Business, Marketing, or related field

MBA preferred

Job description

MCI is seeking an experienced VP BPO Sales to lead our sales strategy and drive growth in the BPO sector. This executive role focuses on expanding market presence, building strategic partnerships, and delivering outsourcing solutions to enterprise clients.

You will lead a high-performing team, shape the company’s growth trajectory, and engage C-suite stakeholders to ensure client success in a fast-moving industry.