VP, BPO Sales & Enterprise Growth

MCI Military Recruitment; Alabama; On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth

Paid Training

Casual Dress Code

Job summary

MCI is seeking a results-driven VP BPO Sales to lead strategy and growth across the BPO sector. This executive role focuses on securing enterprise clients, building trusted C-suite partnerships, and delivering tailored outsourcing solutions.

You will guide a high-performing sales team, define KPIs, and collaborate with delivery and marketing to drive revenue and market presence. Travel is expected as part of leadership duties.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry.
• Proven success in selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contract negotiation, and consultative selling.
• Exceptional leadership, team-building, and strategic planning skills.
• Strong communication, presentation, and relationship-building abilities.
• Proficiency in CRM systems and sales analytics tools.
• Deep understanding of BPO operations, market dynamics, and client needs.
• Willingness to travel extensively for client meetings and industry events.
• Ability to foster a culture of innovation, accountability, and continuous improvement.

Responsibilities

• Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO.
• Enterprise Client Acquisition: Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs.
• Relationship Management: Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships.
• Solution Development: Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value.
• Market Expansion: Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space.
• Sales Team Development: Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives.
• Performance Management: Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance.
• Cross-Functional Collaboration: Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements.
• Budget Oversight: Manage the sales budget, ensuring optimal resource allocation and ROI.
• Industry Representation: Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership.

Skills

Leadership

Team-building

Strategic planning

Communication

Presentation

Education

Bachelor's degree in Business/Marketing

MBA preferred

Tools

CRM systems

Sales analytics tools

Job description

MCI is seeking a results-driven VP BPO Sales to lead strategy and growth across the BPO sector. This executive role focuses on securing enterprise clients, building trusted C-suite partnerships, and delivering tailored outsourcing solutions.

You will guide a high-performing sales team, define KPIs, and collaborate with delivery and marketing to drive revenue and market presence. Travel is expected as part of leadership duties.