VP, BPO Sales & Enterprise Growth

MCI Careers; Mississippi; On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Supplemental Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

MCI is seeking a VP of BPO Sales to lead our sales strategy and drive enterprise growth across the BPO sector. This executive role shapes the company’s growth, builds strategic partnerships, and delivers tailored outsourcing solutions to enterprise clients.

You will lead a high-performing team, partner with delivery, operations, and marketing, and drive revenue growth through innovative, long-cycle deals with Fortune-level clients. Extensive travel is expected.

Qualifications

• Bachelor’s degree in Business or Marketing; MBA preferred.
• 10+ years of progressive sales experience, including 5+ years in the BPO industry.
• Successful track record selling complex outsourcing solutions to enterprise clients.
• History of exceeding revenue targets in competitive markets.
• Expertise in long sales cycles, high-value contracts, and consultative selling.
• Strong leadership, team-building, and strategic planning.
• Strong communication, presentations, and relationship building.
• Proficiency with CRM systems and sales analytics tools.
• Understanding of BPO operations, market dynamics, and client needs.
• Willingness to travel extensively.
• Ability to foster innovation, accountability, and continuous improvement.

Responsibilities

• Develop and execute a comprehensive sales strategy to drive aggressive growth.
• Identify and pursue enterprise opportunities across industries.
• Build and maintain relationships with C-suite and key decision-makers.
• Collaborate with teams to design and present customized BPO solutions.
• Monitor trends and identify new BPO service opportunities.
• Recruit, mentor, and lead a high-performing sales team.
• Define and track KPIs for sales effectiveness and revenue.
• Coordinate with delivery, operations, and marketing for client engagements.
• Manage sales budget and optimize resource allocation.
• Represent the company at industry events and conferences.

Skills

Sales experience

BPO industry experience

Complex outsourcing

Revenue targets

Long sales cycles

Contract negotiation

Consultative selling

Leadership

Team-building

Strategic planning

Communication

Presentation

Relationship-building

CRM systems

Sales analytics tools

BPO operations

Market dynamics

Client needs

Travel

Innovation

Accountability

Continuous improvement

Education

Bachelor’s degree in Business/Marketing

MBA preferred

Tools

CRM systems

Sales analytics tools

Job description

MCI is seeking a VP of BPO Sales to lead our sales strategy and drive enterprise growth across the BPO sector. This executive role shapes the company’s growth, builds strategic partnerships, and delivers tailored outsourcing solutions to enterprise clients.

You will lead a high-performing team, partner with delivery, operations, and marketing, and drive revenue growth through innovative, long-cycle deals with Fortune-level clients. Extensive travel is expected.