VP, BPO Sales & Enterprise Growth

Mass Markets; Jackson (MS); On-site; USD 150,000 - 230,000; Full time

Job summary

MCI is seeking a results-driven VP BPO Sales to lead our sales strategy and drive growth in the BPO sector. This executive will guide a high-performing team, expand market presence, and deliver tailored outsourcing solutions to enterprise clients.

The role focuses on strategic sales leadership, enterprise client acquisition, and building long-term executive partnerships across industries, with travel to meet clients and attend events as needed.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry.
• Proven success in selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contract negotiation, and consultative selling.
• Exceptional leadership, team-building, and strategic planning skills.
• Strong communication, presentation, and relationship-building abilities.
• Proficiency in CRM systems and sales analytics tools.
• Deep understanding of BPO operations, market dynamics, and client needs.
• Willingness to travel extensively for client meetings and industry events.

Responsibilities

• Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO.
• Identify and pursue new business opportunities across industries, focusing on enterprise-level clients.
• Build and maintain trusted relationships with C-suite executives and key decision-makers.
• Collaborate with internal teams to design and present customized BPO solutions.
• Monitor emerging trends and identify new service opportunities to expand the footprint in BPO.
• Recruit, mentor, and lead a high-performing sales team aligned with goals.
• Define and track KPIs to measure sales effectiveness and revenue performance.
• Work with delivery, operations, and marketing to ensure seamless engagements.
• Manage the sales budget, ensuring ROI.
• Represent the company at major industry events and conferences.

Skills

Sales leadership

Relationship management

C-suite engagement

Negotiation

Communication skills

Education

Bachelor’s degree in Business or related

MBA preferred

Tools

CRM software

Job description

MCI is seeking a results-driven VP BPO Sales to lead our sales strategy and drive growth in the BPO sector. This executive will guide a high-performing team, expand market presence, and deliver tailored outsourcing solutions to enterprise clients.

The role focuses on strategic sales leadership, enterprise client acquisition, and building long-term executive partnerships across industries, with travel to meet clients and attend events as needed.