Visual Merchandising & Stockroom Specialist

Crate & Barrel; Lone Tree (CO); On-site; USD 36,000 - 54,000; Full time

Job summary

Crate & Barrel in Lone Tree, CO seeks an Operations Associate to maintain stockroom efficiency, support the salesfloor, fulfill customer orders, and uphold safety and company standards. You'll learn store systems and participate in pricing and promotions.

You’ll collaborate with the team, greet customers, perform inventory, drive sales through product knowledge, and promote the brand through merchandising and service.

Qualifications

• Excellent interpersonal skills and ability to build rapport with customers and other associates.
• General office equipment, including computer and printer, POS system, AS400 system, company email system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece
• Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills

Responsibilities

• Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
• Assist in preparing the stockroom for inventory and perform assigned inventory duties
• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
• Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product
• Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
• Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate
• Engage in, maintain and support store safety standards and training
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Manual
• Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
• Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed
• Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed
• Promote the brand by engaging customers in creative activities and demonstrations, as needed
• Customer service experience preferred
• Retail experience preferred

Skills

Customer service

Retail experience

Interpersonal skills

Communication skills

Tools

POS system

AS400 system

Company email system

Ladders

Job description

Crate & Barrel in Lone Tree, CO seeks an Operations Associate to maintain stockroom efficiency, support the salesfloor, fulfill customer orders, and uphold safety and company standards. You'll learn store systems and participate in pricing and promotions.

You’ll collaborate with the team, greet customers, perform inventory, drive sales through product knowledge, and promote the brand through merchandising and service.