Retail Operations & Merchandising Specialist

Crate & Barrel; Roseville (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Crate & Barrel is seeking an Operations Associate to maintain an efficient stockroom, support the salesfloor, and ensure timely customer order fulfillment. You’ll collaborate with the store team to uphold policies, maintain safety, and learn store systems that support pricing and promotions.

A positive attitude, strong multitasking, and excellent service will help you drive sales, engage customers, and contribute to visual merchandising and teamwork.

Qualifications

• Customer service or retail experience preferred.
• Excellent interpersonal and communication skills.
• Ability to learn and operate store systems (POS, AS400).
• Able to multitask in a fast-paced environment.
• Strong team collaboration and safety awareness.

Responsibilities

• Process all incoming and outgoing packages and curbside orders.
• Assist in preparing the stockroom for inventory.
• Perform stock checks and maintain an organized stockroom.
• Maintain visual merchandising standards on the sales floor.
• Assist with stocking products on the sales floor.
• Provide excellent service and respond to customer questions.
• Support store safety standards and training.
• Lead by example in profitability and operational excellence.
• Promote the brand through customer engagement and product knowledge.
• Communicate promotions and loyalty programs to customers.

Skills

Customer service

Interpersonal skills

Verbal communication

Multitasking

Flexibility

Tools

POS system

AS400 system

SKU tagging gun

Job description

Crate & Barrel is seeking an Operations Associate to maintain an efficient stockroom, support the salesfloor, and ensure timely customer order fulfillment. You’ll collaborate with the store team to uphold policies, maintain safety, and learn store systems that support pricing and promotions.

A positive attitude, strong multitasking, and excellent service will help you drive sales, engage customers, and contribute to visual merchandising and teamwork.